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Ответ владельца
6 месяцев назад
Hi knitknit queen, Thank you for taking the time to share your feedback. We’re genuinely sorry that your first experience with us in Entebbe did not meet your expectations. What you’ve described—especially regarding the delay and the dish not matching its description—is not the standard we aim to deliver. The lemon parmesan fish should absolutely reflect the flavors stated on our menu, and we understand how disappointing that must have been. We’re currently looking into what may have gone wrong during your visit so we can address it with our team and prevent a repeat. Your feedback is taken seriously. If you’re open to it, we’d appreciate the opportunity to make this right and give you a much better experience. Please feel free to reach out to us directly. Thank you again for your honesty Team Hot Dogma