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Здесь вы можете попробовать вкусный суп и аппетитный стейк из филе. Возьмите в этом ресторане хорошее суфле и неплохой парфе. Из напитков здесь стоит попробовать вкусный кофе. Клиентам не нравится вино.
Множество гостей пишут, что персонал в Hôtel Cap-aux-Pierres профессиональный. Приятный сервис - большой плюс этого места. Оценка этого заведения 4 на Google.
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Отзывы посетителей "Hôtel Cap-aux-Pierres"
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Lyne Appleby
7 месяцев назад на Google
Alright! I recommend. Rooms: 5 Service: 5 Location: 5
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Cynthia Bilodeau
7 месяцев назад на Google
Magical location, but the bathrooms are dated, not doing the place justice. There is clearly a chef on site since the food was exceptional! Free ferry! Rooms: 4 Service: 5 Location: 5 Hotel highlights: Great view, Quiet, Great value
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Britt Amell
3 года назад на Google
TL;dr: they ended up overcharging us by almost $160 and wouldn't issue a full refund for their mistake. The view is unforgettable but, unfortunately, Hotel Cap-aux-Pierres is not a place we will be staying at again.Check-in: The check in was fairly smooth --they only had one key for our room, which was fine. We booked online via their website to take advantage of their Explore Charlevoix deal, which gave us 1 night free if we stayed 4 or 5 nights.Room: The room was clean but humble (the bathroom was a bit outdated with holes in the door that hadn't been patched, no hand soap was available but they gave us extra shampoo on request). We put their sign on the door that requests maid service three times and did not receive cleaning services once. The beds were mostly comfortable.Food: We ate at the restaurant, which was pretty good (lovely service). We charged it to our room at their suggestion. Breakfast was not included, and we had to request coffee every day so we could have it in our unit.Check-out: We decided we wanted to leave one night early but didn't want to check out until after 5. Because we had already paid for the night, we weren't worried about it. We checked out and headed home. We were surprised that, despite not receiving a full invoice for the room and restaurant, we were charged almost $700 when we ought to have been charged only $550 (including the meal we charged to our room). When we asked them about it, they gave us some excuses and refunded us for $100, which wasn't the full amount. When we called again to ask for the rest of the money, they accused us of taking breakfast (which was an extra fee) even though we didn't. After much waffling, they refunded us $40, which was still not the full amount. To date we have yet to receive an invoice, and they seem intent on keeping the remaining $10. At this point, my husband had spoken with them three times and doesn't have the time or energy to chase down the remaining money.The price of the room doesn't seem to warrant the experience we had with the service, amenities, and weird accounting practices. We wanted to, but won't be recommending, unfortunately.
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Ответ владельца
3 года назад
Thanks for your feedback Britt Amell. Sorry to hear about the billing issue. We will double check and get back to you as soon as possible.
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