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Ответ владельца
месяц назад
Hi Julie, thank you for taking the time to share this feedback. We're sorry to hear the meals didn't come out together for your group — that's not the experience we aim for, and we'll be raising this with our kitchen team to improve coordination, especially for group bookings. We appreciate you letting us know and hope to have the chance to give you a better experience next time. Best wishes, Isa Hotel Team.