B
Ответ владельца
3 года назад
We are sorry that the service may have been slower than usual - a series of factors happening in the moment beyond our control. However, we absolutely WILL NOT BE ACCUSED OF WATERING DOWN OUR DRINKS! We are not some dodgy bar in a back alley. We take the quality of our service and products we serve very seriously and have no need to water down drinks! You drank a straight shot of Olmeca Tequila Blanco - which you didn’t pay for since our staff forgot to place it on your bill…strange that you felt the need to complain about ‘watered down free tequila’. Moreover, you spent exactly 40 minutes in our space - we make a point of reviewing all points of service with our team; reviewing videos of the service, the bill, etc. when a negative review is posted to ensure we can correct any errors, and we take all criticism as constructive. You and your 2 friends ate a tapas board, savoury crepe and had several drinks. The service may have been slower than usual due to some technical issue that happened behind the bar, and we apologize for any delays, however, 40 minutes to eat and drink and certainly not unreasonable and worthy of a scathing and false review. Once again we will not accept being accused or 'watering down' our drinks - an absolute joke.