J
Ответ владельца
месяц назад
Jenifer, thank you for sharing your honest feedback with us. We’re sorry to hear drip coffee wasn’t available during your visit and that the latte didn’t meet expectations. Your comments about milk texture and timing of drinks are very helpful, and we’ll use them to improve consistency—especially as new team members are training. We’re glad you enjoyed the iced latte, and we truly appreciate your understanding. We hope to welcome you back soon for a smoother experience!