Jo's Shoe Shack

Thank you for giving us a try and for your thoughtful feedback. We’re glad you enjoyed the service, and we’re sorry the food didn’t meet your expectations. Take-out containers can sometimes affect texture, and we’re working on ways to improve this. We hope you’ll consider giving us another try, perhaps with a different option. We truly appreciate your support of local businesses!

Thank you for the kind review!!

Hi Greg, We’re truly sorry to hear you didn’t enjoy your experience. We always aim to serve food that our customers love, and we’re surprised by your comments since our fries are seasoned with a sweet and salty blend that many guests compare to WingStop’s style — it’s a customer favorite! Our cheese sauce is also widely used and usually gets great feedback. That said, we understand that tastes can vary and we appreciate you giving us a try. If you'd be open to it, we’d love a second chance to make things right. Feel free to reach out directly so we can take care of you properly. Thank you for the feedback — we’re always working to improve!