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Ответ владельца
3 месяца назад
Hi Donnelle We are very sorry to hear about your experience. At El Karpollo we welcome and appreciate all costumers regardless the language they speak. We understand how frustrating it can be when is a communication barrier over the phone. We are currently working on improving our customer service. And language support better assist everyone. Please accept our sincere apologies if you felt disrespected or if they call was disconnected unexpectedly. That is not experience we want to have everyone at our restaurant I hope you give us another opportunity to serve you in the future. Thank you for the feedback El Karpollo management