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Ответ владельца
3 месяца назад
Good day, Mr. Andersen! We are very sorry to hear about your experience with us. Please know that we have already escalated this matter to our management team and discussed it internally with the branch. We understand how frustrating your experience must have been, and for that, we sincerely apologize. We have also sent you a private message via mobile, as we would appreciate the opportunity to learn more about what happened and hopefully make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
