Taverna Knossos

Thank you for sharing your feedback. We are deeply sorry for the mistake with your bill and the frustration it caused. We want to assure you that this was absolutely a genuine human error, not an attempt to mislead you. During a busy dinner service, our host accidentally handed you the receipt from an adjacent table that happened to have a very similar order, which is why the total was higher. As soon as you showed us the transaction, we immediately realized the mix-up, apologized, and refunded the €34 difference in cash on the spot. Regarding our table reservations, we frequently have bookings later in the evening, which is why our staff works hard to manage seating times so no one loses their reserved table and to manage the tables for reservations that don’t show up.We hope you will consider giving us another chance in the future to provide the seamless experience we strive for.

Σάς ευχαριστώ πολύ!!!!!!! Με αγάπη Μαρία.