Kumo Hibachi & Sushi

Thank you so much, Corey! We’re truly honored that visiting us is one of your first and last stops when you come to Kalamazoo. It means a lot to hear that you enjoy the food, especially the rice, and that we’re able to satisfy every taste. We sincerely appreciate your kind words and continued support, and we look forward to welcoming you back again soon! Management Team

Thank you for sharing your detailed feedback, Sasha. We’re very sorry to hear that your sushi rolls and hibachi vegetables did not meet your expectations, especially when the items did not seem to match the menu descriptions. Clear menu descriptions and consistent preparation are very important, and we understand how disappointing it is to order something expecting certain ingredients, texture, and flavor, only to receive something different. We will review your comments about the K-zoo Roll, Crunchy Roll, hibachi vegetables, and how the concern was handled with our kitchen and management team. We apologize that this visit felt like an expensive lesson rather than an enjoyable meal. Thank you for bringing these details to our attention so we can improve our communication, preparation, and guest service. Management Team