Casino Bourbon l'Archambault

Hello Madam, I would like to respond to you directly because it seems to me that you are saying incorrect and unfounded things. I want to understand a frustration due to a loss which is due to a momentary malfunction at the hardware level …Hello Madam, I would like to respond to you directly because it seems to me that you are saying incorrect and unfounded things. I want to understand a frustration due to a loss which is due to a momentary malfunction at the hardware level but unfortunately according to the regulations we cannot reverse bets made and lost. Regarding my staff, even if I can hear that everything is not always perfect, that day I did not notice any dysfunction, during your reception my colleague welcomed you warmly and I was even able to hearing laughter, even my executive offered to offer you pizzas at the bar following the malfunction, which you refused because you were too upset about the situation, which I can understand. Finally, regarding the subject of the pint, I actually had to intervene to change the barrel of beer and I came to see you myself, I then asked the person who had taken care of you to offer you a glass. Unfortunately you left angry following the malfunction on your roulette machine before the waitress brought you the free pint that I told you about. I am sorry that your visit did not go as you expected, but I refuse the image you gave of our casino, which is not the one felt by most of our customers. I still wish you a pleasant day and hope that during your next visit your experience goes as smoothly as possible. Sincerely ManagementMore

Thank you for taking the time to rate our establishment, your opinion is important to us. Have a nice day and we look forward to seeing you again ManagementThank you for taking the time to rate our establishment, your opinion is important to us. Have a nice day and we look forward to seeing you again ManagementMore