Le Nautik

Hello Clement, Thank you for taking the time to share your experience with us. We are sincerely …Hello Clement, Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your visit did not meet your expectations. We would like to apologize to you for the bad experience you had. As management, we are unfortunately not always present on site, and it seems that you have dealt with an employee who did not meet our service standards. We strive to provide an exceptional experience for every customer, and it is unacceptable that you have been treated this way. We will immediately remind our staff of the importance of their role, which is to serve our customers with professionalism and courtesy, and not to behave as if they have the role of owner or boss. The role of this employee should have been to welcome you with a smile and all the courtesy that you deserve and with a lot of availability to serve you. Your feedback is valuable and will help us improve our service. We hope you'll give us another chance to give you the experience you truly deserve. Please do not hesitate to contact us directly if you would like to discuss your visit in more detail or if you have any other concerns. Sincerely,More