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Ответ владельца
11 месяцев назад
We sincerely apologize for your experience and appreciate you bringing this to our attention. Guest comfort and fair treatment are very important to us, and we regret that this was not reflected during your visit. We will review this matter with our team to ensure all guests are treated respectfully and consistently. Thank you for your feedback, and we hope to have the opportunity to provide a better experience in the future.
