Macera

Thank you so much James for the amazing review! We are thrilled you enjoyed the cocktails, music and the overall atmosphere at Macera. We hope to welcome you and are your wife back soon to try some of our food.

Hello Tamara, thank you so much for lovely words. It’s always a pleasure having you at Macera. We hope to see you soon again.

Dear Mr. Ramzi, Thank you for taking the time to share your detailed feedback. We’re genuinely sorry to hear that your recent experience at Macera did not meet your expectations, especially given that you had previously enjoyed visiting the venue. We take all feedback very seriously, particularly regarding staff attitude, service transparency, and customer safety. The concerns you mentioned have already been shared with our management team for immediate review and retraining where necessary. Our goal has always been to ensure every guest feels welcomed and valued from the moment they arrive. Regarding the happy hour pricing and beer availability, we sincerely apologize for any confusion. We are currently working to ensure all staff communicate promotions and product availability clearly and consistently. We truly appreciate your acknowledgment of Hanna and will make sure he receives your kind words. We hope you might consider giving us another chance in the future. we would love the opportunity to provide you with the level of hospitality and experience Macera is known for. Warm regards, Macera Management