Master Pizza West Orange, NJ

Nicole, Thank you so much for providing us with your feedback. We are so happy to know that you had the chance to try us during a recent party and you have found your …Nicole, Thank you so much for providing us with your feedback. We are so happy to know that you had the chance to try us during a recent party and you have found your new go-to place. We are so grateful or your business and we look forward to welcoming you back soon. More

Anthony, We extend our sincerest apologies for the inconvenience and frustration you experienced during your experience with Master Pizza. Your feedback is invaluable to …Anthony, We extend our sincerest apologies for the inconvenience and frustration you experienced during your experience with Master Pizza. Your feedback is invaluable to us, and we appreciate you taking the time to bring this matter to our attention. After thoroughly investigating the matter, we reviewed every DoorDash order placed since April 7th, 2024, but unfortunately, we could not locate any order under the name Anthony for pickup. We understand the frustration this may cause, and we want to ensure that you receive a resolution. Given that the order was placed through DoorDash, we recommend reaching out to them directly to request a refund for your order. Once the refund is processed, we will receive notification, allowing us to track down the order and investigate further if necessary. We want to assure you that we take customer satisfaction seriously, and we are committed to resolving this issue promptly. We deeply regret any inconvenience this incident may have caused you. We strive to provide exceptional service and quality food to all our customers, and it is disappointing to hear that we fell short of your expectations. We understand your decision not to return to our establishment, but should you reconsider, we would welcome the opportunity to make amends and provide you with the outstanding dining experience you deserve. In the meantime, we appreciate your patronage and thank you for considering Master Pizza. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly. Thank you again for bringing this matter to our attention. More