Mazahua Azteca

We're delighted to hear you enjoyed your dinner, and loved the margarita. And wow—getting a backflip-worthy reaction from our burrito might be the best compliment we've received all week! We truly appreciate your support and look forward to welcoming you back to Mazahua Azteca.

Thank you for taking the time to share your feedback. We sincerely apologize that your experience at Mazahua Azteca did not meet your expectations. We are especially concerned to hear about the guacamole, the delay in receiving your check, and the billing error on your lunch order. These are not the standards we strive to provide, and we understand how frustrating that must have been. We take food quality and guest service seriously, and your comments have been shared with our management team so we can address these issues with our staff and kitchen. We truly value your feedback and would appreciate the opportunity to earn back your trust. Please feel free to contact us directly a mazahuaazteca@gmail.com] or (919) 301-8605, and we would be happy to offer a discount on your next visit as a gesture of goodwill. We hope you'll give us another chance to show you the level of hospitality, quality, and authentic Mexican cuisine that Mazahua Azteca strives to provide every day. We appreciate the opportunity to address your concerns, and if you feel that we were able to make things right, we would be grateful if you would consider updating your review to reflect your experience with our resolution. Thank you again for your feedback, and we hope to have the chance to provide you with a much better experience in the future.

Dear Zach,We sincerely apologize for the experience you described during your recent visit. What you detailed falls far short of the standards we strive to uphold, and we are truly sorry for the multiple mistakes, miscommunication, and delays you encountered.We take full responsibility for the confusion with your order, the mix-ups with the food delivery, and the service shortcomings you experienced. Our goal is always to provide excellent food and attentive, respectful service, and we deeply regret that we missed the mark on your visit.We also apologize if the resolution offered did not meet your expectations. Your feedback is invaluable and will be used to make immediate improvements in training and operations to ensure this does not happen again.Thank you for bringing these issues to our attention. We hope you will consider giving us another opportunity in the future to restore your confidence in Mazahua Azteca.