Meisterbäckerei Schneckenburger

Dear Shui Akai, First of all, thank you very much for taking the time to write to us. We are …Dear Shui Akai, First of all, thank you very much for taking the time to write to us. We are happy about any feedback - this is the only way we can find out what our customers want and be able to react to it. We always want to do justice to the wishes, so it is helpful if you draw our attention to opportunities for improvement and problems. Our ultimate goal is high product quality, strong customer satisfaction and sustainability. In order to achieve this goal, we only use the best raw materials, most of which come from the region, and to ensure the good quality of our baked goods, we do not need any additives, but rather the experience of an above-average number of master bakers who work in our bakery. We are a bakery with 36 master bakeries and 1 bakery in Tuttlingen. Here we produce the baked goods by hand and with experience fresh every day. We bake according to traditional baking methods and traditional recipes. That's why we see ourselves as a craft bakery. We need our prices to remain in the market, because not only rising raw material prices and the increase in the minimum wage are reasons, our employees, whether in sales or in the bakery, are paid above average and fairly. Customer satisfaction and the friendliness of our employees are our top priority and we attach great importance to this. We therefore understand your frustration and your criticism when our employee was not friendly. Since customer satisfaction is very important to us, we will immediately investigate your points of criticism and the incident and initiate appropriate training and discussions. On behalf of the employees and the team of the master bakery snails, we would like to apologize for your unhappy morning. We hope that the incident remains an isolated case and that we are happy to welcome you back to our shops. Thanks very much Your master bakery snail burger info@meisterbaeckerei.deMore