Merlins

Name: Merlins
Address: 44-46 Commercial St, Истраджинлейс, Уэльс, Великобритания
Telephone: +441639845670
Price range: $
Rating: 4.5

189 оценок

№6 из 18 кафе в Истраджинлейсе

ЗакрытоОткроется в 08:30

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Если любите британскую кухню, обязательно загляните сюда. В этом кафе стоит взять хороший бекон, роллы и колбаски. По отзывам посетителей, здесь подают вкусное пиво. Закажите неплохой кофе.

Большинство гостей считают, что персонал здесь компетентный. По отзывам клиентов, сервис здесь приятный. В Merlins умеренные цены. Отличная атмосфера этого места привлекает многих гостей. Оценка этого заведения 4.4 в рейтинге Google.

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завтрак вежливый персонал уютная атмосфера отличный сервис обед

мясо рулетики с беконом тостовый хлеб бекон свинина

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Рейтинги "Merlins"

Google

(4.4/5)

152

Trip

(3.9/5)

Facebook

(4.5/5)

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sharon andrews 2 месяца назад на Google

Had brunch here with friends fab menu, lovely food fab staff

Ответ владельца 2 месяца назад

Hi Sharon, Thank you very much for leaving us this review. It is much appreciated.

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Jonathan Preece 4 месяца назад на Google

Went to Merlin’s first impressions where okay until I saw a staff member staff are clearly lacking in hygiene I get it to an extent but I actually didn’t want to order food or drinks when I saw the staff, the cleanliness was questionable do say the least later into the night the staff ended up shouting at a young lady to leave she was only trying to use the toilet now I can understand this in as she did look under 18 and most bars and pubs don’t allow under 18s after a certain time but they where at the time accommodating 4 clear teenagers Service: 1

Ответ владельца 4 месяца назад

Hi Jonathan, Thanks for your comments which are very much appreciated. We'd certainly welcome the opportunity to explore your comments further to assess whether we need to revisit our colleague training procedures. Would you be happy e-mailing tudor@callofthewild.co.uk so we can pick this up with you? Also have you got the correct Merlins as we don’t serve food in the evening

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Philip Clarkson 4 года назад на Google

The stay was clean and comfortable. The problem we did come into was the way a complaint against our group was handled by Merlins. When we sat down for breakfast on the Saturday morning the lady serving shouted at us in front of all the other groups that were staying at Merlins that we were far too loud Friday night once we had gone upstairs to the room and we must be quiet Saturday night. She then went on to repeat this several times before telling us we will have to wait for breakfast as she has other tables to serve. Despite over half of our group sitting down at our allocated time. It was quite shocking to experience and something I haven't had to endure since leaving school about 16 years ago. We had our breakfast and afterwards we were asked for the deposit for the room. When giving the same lady the deposit I bought it up with her that whilst I appreciate complaints must be dealt with, there is a manor in which complaints should be handled and being shouted at in front of everyone is not acceptable. Instead of a professional response I was met with a barrage of reasons as to why it was acceptable to shout at us at breakfast. When the further humiliation ended I turned around to pick my bag up to leave for caving only to hear her say to her colleague that "we don't have to stay there if we don't want too". We made sure to spend our money behind the bar across the road after caving instead of at Merlins. On Friday night we stayed in the bar until it closed at midnight. Went upstairs and 4 of us chatted until around 01:15-01:30. We were told twice to be quiet by the person that was sat in the corridor outside our room. The rest of our group went to sleep in the same room we were chatting in. We appreciate the other groups that were there were slightly older and a lot more docile than our group but there must be some leniency towards that fact that it is a hostel and there will be noise made by large groups of friends especially after drinking.

Ответ владельца 4 года назад

Thanks for the feedback Phil and apologies if you feel there were issues during your stay. We'll certainly take these comments on board and review the way we handle such situations in the future. We always try and have a balanced approach to ensure everyone has an enjoyable time.

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+44 1639 845670

Британская, Подходит для вегетарианцев

££££ Стоимость на одного гостя £1-£4

44-46 Commercial St

Истраджинлейс, Уэльс, Великобритания

Адрес

44-46 Commercial St, Истраджинлейс, Уэльс, Великобритания

Особенности

Веранда Оплата только наличными Доставка еды Wi-Fi Еда навынос Парковка Бронирование столиков ТВ Доступ для кресел-каталок

Режим работы

ПонедельникПн	08:30-15:00
ВторникВт	08:30-15:00
СредаСр	08:30-15:00
ЧетвергЧт	08:30-15:00
ПятницаПт	08:30-15:00 18:00-23:00
СубботаСб	08:30-13:00 15:00-23:00
ВоскресеньеВс	Закрыт

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