NIWA

We sincerely apologize that your experience with us did not meet your expectations. We will continue to take our customers’ reviews into account in order to improve our services in the future.

Thank you very much for visiting NIWA and for taking the time to share such a thoughtful review. We are truly delighted to hear that your unexpected visit became a memorable experience. It brings us great joy to know that you enjoyed the tranquil atmosphere, the locally crafted sweets we offered, and the matcha prepared in front of you by our tea master. Should you return to Kyoto in the future, we would be honored to welcome you again. Each season brings a new expression to our offerings, and we hope to provide you with another special moment on your next visit.