New Ming Restaurant

We sincerely apologize for any confusion this may have caused. According to our records, you placed duplicate orders through DoorDash. Subsequently, you contacted us requesting to cancel these two orders; however, given that all three orders were submitted by you personally on the DoorDash platform. We did not charge you three separate times. At that time, we explicitly advised you to contact DoorDash directly. Since the transactions were completed on the DoorDash platform, communicating with them would be the most effective way to resolve matters regarding refunds or cancellations, as they have a dedicated customer service team specifically for handling such issues. Furthermore, as the DoorDash delivery driver had already arrived at our store to pick up the food—and you had not yet cancelled the orders—we proceeded with but to hand the meals over to the driver.