Noodle 501

Every one is entitled to their own opinion of our food. You are one of a very few that claims our food is just OK. I would be more cordial with this response, however; im fed up with people not voicing their concerns in the restaurant when there is a manager and the owner on shift. I receive the complaint about my employees being rude, but no one brings it to my attention in the restaurant when it happens so I don't know how to coach other than saying "be nicer." Our summer rolls are $4. The average summer roll at another restaurant will cost you $9-$12 (I've done the research). So if you're wondering why there's less ingredients in it, that's why. It's meant to be an appetizer, not an entrée. Hopes this clears up any confusion you may have pertaining to my menu and how my restaurant is run.

Thank you Autumn. While I do appreciate your constructive criticism regarding the dining room seating and our Pad Thai, I remember distinctly asking you and your partner if everything was OK (I was your server). It has become increasingly …Thank you Autumn. While I do appreciate your constructive criticism regarding the dining room seating and our Pad Thai, I remember distinctly asking you and your partner if everything was OK (I was your server). It has become increasingly apparent to me that people continue to say "everything is fine" when in fact, it is not fine. We would prefer the chance to fix an issue for you at the time rather than read about it later in a review. Our summer rolls are the least expensive in the area because there is only one piece of protein in each roll. There are a number of restaurants in the area that charge $9+ with the same amount of protein. I do, however; have one question that I hope you will answer: What, in your opinion, is the "essence of pad thai"?More

Hi Ebony, thanks for your review. That's the issue with ordering from third party applications. They don't inform us that you want your order prepared later. They just tell us to prepare the order. I was not annoyed that you asked about your seafood because you didn't you said "It was prepared a little early wasn't it?" To which I replied "It should be fine." If you wanted your calamari remade due to the fault of the third party app, you could have requested it. If you do decide to try us again in the future, I would suggest utilizing our specific online ordering service through our website. If you want your food made ready at a specific time, that can be requested on our platform. All the third party platforms care about is getting their pay. Thanks again for your review and I look forward to changing this 2-star to a 5-star!