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Ответ владельца
10 дней назад
Dear Valued Customer, Thank you for taking the time to provide your feedback. We are pleased to hear …Dear Valued Customer, Thank you for taking the time to provide your feedback. We are pleased to hear that you found the food and service to be of a high quality. However, we understand your disappointment regarding the lack of a tip option on our payment system. In North American culture, tipping is an important way for customers to show their appreciation for good service. We recognize that the absence of a tip option may have left you feeling that we do not value our staff's efforts. Please let me assure you that this is not the case. Our team works hard to provide an exceptional dining experience, and we believe they deserve to be recognized for their contributions. We will certainly take your feedback into consideration as we evaluate our payment system and policies. Going forward, we will explore options to incorporate a tip function that allows our customers to conveniently show their gratitude. This could include the addition of a tip line on printed receipts or the integration of a digital tipping feature on our payment terminals. We value your business and appreciate your feedback. It is through comments like yours that we can identify areas for improvement and ensure we are meeting the expectations of our customers. Please feel free to reach out to me directly if you have any other suggestions or concerns. Thank you for your understanding, and we hope to welcome you back soon. Sincerely, Osmows shawarma More
