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Ответ владельца
месяц назад
Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. At PBR Cowboy Bar, we prioritize providing a safe and enjoyable environment for all our guests, and we appreciate you bringing these matters to our attention. Regarding our security team, their primary role is to ensure the safety and well-being of all guests. We expect professionalism from them, and we will be looking into the situation you described to ensure that our standards are met. If you experienced anything that made you feel uncomfortable, we would love the opportunity to discuss it further with you. As for the condition of our floors, we’re aware that busier nights can sometimes present challenges, and we are working to ensure the highest standards of cleanliness and safety. Your feedback on this is valuable, and we’ll make efforts to address it. We understand that pricing and cover charges can impact your experience. Our goal is to provide an atmosphere that offers great entertainment and value, and we’ll continue to review our pricing structure to align with guest expectations. If you have any further concerns or would like to speak with us directly about your experience, please don’t hesitate to reach out. We hope you’ll consider giving us another chance in the future. Best regards, PBR Cowboy Bar Team