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Ответ владельца
5 месяцев назад
Hi, we're really sorry you went through that. Waiting that long, dealing with the crowd, and then finding out your food had been sitting there is incredibly frustrating—I’d feel the same way. That’s not the pickup experience we want anyone to have. We’re going to look into what happened here and work with the team to make the process clearer and more efficient, so orders are handled properly and don’t sit getting cold. Thank you for taking the time to share this.
