U
Ответ владельца
4 месяца назад
Sorry to hear about this experience. Thank you for letting us know that there was no separate female toilet and that the accessible toilet was being used by someone who did not appear to need it. We take accessibility and customer comfort seriously and will raise this with the station manager so they can review signage, staff awareness and options to better accommodate all customers. If you can, please tell us the date and time of your visit or contact the station directly so we can investigate further and take appropriate action.