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Ответ владельца
месяц назад
Thank you for taking the time to share this. You are right, waiting 57 minutes, receiving incorrect drinks and cold food, and finding the restroom in poor condition is not acceptable. We did experience unexpected staffing issues that morning, but that does not excuse the experience you had or the impact it had on your day. We are addressing what happened with the store team and reviewing how we handle staffing, communication, order accuracy, and cleanliness during unusually busy periods. We truly appreciate that you have continued to support our local business, and we are sorry we let you down. Please contact the store directly and ask for the manager so we can make this right.