Pizza Hut

Name: Pizza Hut
Address: 3920 Dewey Ave, Рочестер, Нью-Йорк, США
Telephone: +15856216470
Price range: $
Rating: 2.8

699 оценок

№83 из 1001 ресторана фастфуд в Рочестере

Еще 7 филиалов в Рочестере

Открыт сейчас 10:00 - 23:00

Обновлено 1 месяц назад

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В этой пиццерии вам приготовят вкусную пиццу на сковороде, сырные палочки и крылышки без косточек. Вы всегда можете заказать здесь хорошее шоколадное печенье и аппетитное печенье. Гости пишут, что в Pizza Hut неплохой лимонад.

Это место предлагает услуги "еда на вынос" и "доставка по адресу". По отзывам посетителей, персонал здесь компетентный. По отзывам клиентов, сервис здесь приятный. По словам посетителей, в этом заведении демократичные цены. Вам понравится отличная атмосфера, но гости невысоко оценили эту пиццерию на Google.

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пицца сырные палочки крылышки без косточек курица сыр бекон овощная пицца горячие сэндвичи сэндвичи двойная пицца

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(5.8/10)

Google

(3.5/5)

643

Trip

(3/5)

Facebook

(2.7/5)

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tammy hoyer 2 месяца назад на Google

To the Manager. Today was not my first time having issues placing an order over the phone. On May 24th I had an experience where your employee was unable to hear or speak clearly which resulted in me coming into the store to place my order. The older gentleman who works there was very rude on that occasion. While I have ordered delivery, I usually call for pickup and have typically received the large one topping for around $12.00, I just assumed that was the price. He commented that "I shouldn't be getting the deal as a walk in customer". As that was typically around the price I always paid I didnt understand his comment or hostility. I suppose I should have learned my lesson then. Today I attempted to call ahead so I could avoid similar treatment and was rerouted to Grubhub several times. I did attempt to place my order with them and was told the price would be double for the same pizza. I then attempted to order through your website. I found the large one topping pizza I always order which has a picture of a pepperoni pizza. I chose the crust I wanted and completed the order without your website requiring me to choose a topping. I assumed it would automatically be pepperoni. Shortly after picking my order up I realized you had given me a plain cheese without notifing me if I had overpaid for it. After the treatment I received on the 24th and the confusion over why Grubhub doubles the price, I decided to contact you for clarification. While you accused me of having an attitude from the start, I was simply trying to understand what had happened when I placed my order. You confirmed that I did not choose a topping, so I recieved a plain cheese pizza. I also attempted to ask if you understood Grubhub doubles the prices when you let your calls go through to them as they were asking $24.00 for the same pizza. You were busy speaking over me at that point so I doubt you heard me. To answer your question no I don't think I'm so special that you need to stop helping your other customers to serve me (by answering your phone). What I did expect was that I be heard, and ended the call knowing what I had done wrong on the website so I didn't continue making mistakes when placing an order. As I said before you started insulting me "ordering lunch shouldn't be so difficult". While I understand you had a busy afternoon and it was hot that isn't justification for your behavior. Yelling at a customer "that you only have two staff members working and have been busy", is out of line. That pizza is the first thing that has sounded good all week after losing my Grandmother this past weekend. I spent 30 minutes just trying to order it, then was yelled at for attempting clarification on what I did wrong. I didn't ask for a refund or a new pizza, just clarification before you started being rude. As my receipt said large one topping the situation was confusing. After receiving your attitude I returned it. You lost a customer over a $12.00 dollar pizza. Meal type: Lunch Service: 1

Ответ владельца 2 месяца назад

Hi Tammy, Thank you for bringing this to our attention. I'm sorry to hear that your experience left you feeling upset. We strive to treat every customer with courtesy and respect, and I regret that your interaction did not meet those expectations. Regarding your concern about being overcharged, we would like the opportunity to review your transaction. If there was any misunderstanding or error, we want to address it appropriately. Please reach out to us directly at wecare@tastyph.com.

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Dwayne Waite 3 месяца назад на Google

I ordered a pizza from here and it was perfect! Cooked perfectly and staff are very friendly and efficient. Keep up the great job! Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

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ann 11 месяцев назад на Google

Very nice staff to go along with the good pizza! Kathy is super sweet and attentive and she even knows our order when we walk in! i was disappointed that during the $2 pan pizza promo they shut down dine in. while i do enjoy the classic pizza hut look, some of the booth seats have rips and tears in them and a lot of the time the music is too loud, especially when sitting anywhere near a speaker. we have always been made to feel welcomed here and drive out of our way to come here. (have not had any good experiences at webster!) would recommend dine in at greece to anyone! Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 3

Ответ владельца 11 месяцев назад

Hi Ann Thanks for taking the time to share your experience and feedback! We hope to see you again soon!

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+1 585-621-6470

Grubhub grubhub

Пицца, Фастфуд, Подходит для вегетарианцев

₽₽₽₽ Стоимость на одного гостя $10-$20

3920 Dewey Ave

Рочестер, Нью-Йорк, США

Адрес

3920 Dewey Ave, Рочестер, Нью-Йорк, США

Еще 7 филиалов в Рочестере

Особенности

Доставка еды Возможна оплата картами Нет веранды Нет услуги бронирования столиков Еда навынос Доступ для кресел-каталок Парковка ТВ

Режим работы

ПонедельникПн	10:00-23:00
ВторникВт	10:00-23:00
СредаСр	10:00-23:00
ЧетвергЧт	10:00-23:00
ПятницаПт	10:00-00:00
СубботаСб	10:00-00:00
ВоскресеньеВс	10:00-23:00

Веб-сайт

locations.pizzahut.com

Instagram

@pizzahut

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