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Ответ владельца
14 дней назад
Hi Morena, we are very pleased that you like our pizzas but we are sorry for what was reported on the telephone orders! We give great importance to courtesy and all our collaborators do their best to …Hi Morena, we are very pleased that you like our pizzas but we are sorry for what was reported on the telephone orders! We give great importance to courtesy and all our collaborators do their best to guarantee a positive experience, however during peak times or on promotional days the amount of work forces us to keep up a very high pace, and unfortunately we have to be quick to be able to please everyone. While we are on the phone there are often customers at the counter and customers waiting on the other line, which we try to serve as soon as possible. But then we see the families happy to enjoy their pizza together and we are rewarded for all this frenzy To avoid waiting in line we can advise you to book from the BonGustaio App, it's quick and easy! If you want to try this method, then let us know how you get on. Now that we have taken you a little "behind the scenes", we hope you can reconsider the rating given to us and understand if sometimes we are not able to stay on the phone as much as we would like. In fact, a negative score, in addition to causing us sincere displeasure, penalizes the work of all our staff. Thank youMore