Restaurante Pizzeria El Horno

Thank you very much for your visit and fantastic review, it is very gratifying for the entire team that makes up El Horno ️

Our motorcycle breaks down in the middle of the service on a rainy Good Friday, we have tried to solve it and offer the best possible service to each of our clients. We have not achieved it with everyone, as we would have liked. We have …Our motorcycle breaks down in the middle of the service on a rainy Good Friday, we have tried to solve it and offer the best possible service to each of our clients. We have not achieved it with everyone, as we would have liked. We have explained to everyone we have been able to speak with and of course we have apologized to each of those who have made them wait. Of course, we understand your anger and we can only apologize again and explain again that we are a small company, with its limitations and we do what we can to always provide the best service. We would like to be able to serve you better next time and improve your experience.More

I think that even if you have reasons to be angry, you shouldn't speak in those terms about people who are working honestly and defending their jobs. We have explained to you and to everyone who placed an order that night that our …I think that even if you have reasons to be angry, you shouldn't speak in those terms about people who are working honestly and defending their jobs. We have explained to you and to everyone who placed an order that night that our motorcycle broke down in the middle of the service on a rainy Good Friday, we have tried to solve it with all the means we have and offer the best possible service to each one. of our clients, but that day, we have not achieved it with all of them, as we would have liked. We have explained and apologized to everyone to whom we have not been able to offer good service, of course we have apologized to each of those who have made them wait. We are a small company, with its limitations and that day, it was not possible to offer the home service that all our clients deserve.More