Pokè Flash Lucca

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Good morning Angela, we are very sorry to read your feedback. We checked the photo of his order immediately after his report and everything …Good morning Angela, we are very sorry to read your feedback. We checked the photo of his order immediately after his report and everything was fine, and having served over 100 customers with the same salmon on the same day if it had not been good we would certainly have received other reports. He ordered teryaki as a sauce which is dark as a result of the salmon being put on top. That said, given that the customer's opinion is fundamental to us, we refunded her in full through Glovo for her Pokè even if we don't agree with her opinion. However, we want to point out that calling the police for an order that you didn't like was "senseless" and in fact once they came to the store and checked the actual quality of the salmon themselves they apologized for their intervention and dismissed you. We want to remember that the police are at the service of the citizen and demobilizing them for issues of this kind can free up manpower for more serious interventions. Certain of your understanding, we greet you and wish you a good day from all the PokéFlash Lucca StaffMore

Thank you for the precious Feedback