Pokitomik

Hi Shane, Thank you for stopping by after your gym session! We're thrilled to hear you enjoyed the poli bowl and had a great experience with our team. Looking forward to seeing you back often!

Thank you for the detailed review and for being honest — I really appreciate it. I'm truly sorry your recent bowls haven't hit the mark like they used to. We’ve always aimed to deliver generous sauce portions and properly cooked rice, so hearing this is disappointing. I’ve already passed your feedback on to the team (sauce control, rice consistency, and portions) so we can tighten up our execution and get back to the quality you expect. It sounds like your last order may have been an off day with the staff, and that’s on us — no excuses. I’d love the chance to make this right for you. If you’re open to it, reply here or message me and the next time you come in I’ll personally set aside a fresh bowl for you — on the house — so we can show you the Pokitomik you remember. We want to earn back your trust and keep being your poke sanctuary. Thanks again for the feedback (and for the memories that earned us that one star). Hope to see you soon and do better.

Hi Flip's Phones, I'm really sorry to hear about your experience with us. We truly value your feedback and would like to make things right. Please reach out to us at pokitomik.ucr@gmail.com or call (951) 777-1347 so we can address your concerns directly. Thank you for bringing this to our attention.