Premier Inn Corby hotel

Hello Stephen, Thank you for sharing your experience with us. We're pleased to hear that Drew made your arrival welcoming and that you enjoyed your meal in the restaurant. However, we're truly sorry to learn about the incident involving the bathroom handrail and the distress it caused your wife. We appreciate you bringing this to our attention and understand the importance of ensuring our accessible rooms are safe and secure. It's good to know that our reception team was sympathetic and able to assist with the breakfast refund. We hope your wife is recovering well. If you have any further concerns, please feel free to reach out to us directly. Thank you. Premier Inn

Hello Vikki, Thank you for sharing your feedback with us. We're sorry to hear about the unpleasant smell in your room and the inconvenience with the coffee machine and hand drier. We appreciate your kind words about our waitress, and we're glad she made a positive impression. Our team is always happy to assist on-site when concerns are raised. We hope to welcome you back for a better experience in the future. Regards, Your hotel team