Premier Inn Inverness East hotel

Hello, Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations on this occasion. We take all comments seriously and are keen to understand more about what happened. We would encourage you to get in touch with our Guest Relations Team, who will be able to look into this further for you. You can contact them by calling 0333 003 0025 or by emailing Guest-relations@whitbread.com. We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us. Regards, Premier Inn

Hi Nicky, Thank you for sharing your feedback with us. We're sorry to hear about your experience with the restaurant and the availability of certain items. We appreciate your comments and will ensure they are taken into consideration. It's great to know that you found the hotel comfortable and the room spacious. While we don't have fridges in all rooms, our Premier Plus rooms offer additional amenities for added comfort. Our team is always on hand to assist with any requests during your stay. Regards, Your hotel team

Hello Sean, Thank you for sharing your feedback with us. We apologise for any disappointment regarding the pricing and cleanliness during your stay. We would encourage you to get in touch with our Guest Relations Team, who will be able to look into this further for you. Please visit www.premierinn.com/guest-relations or call 0333 003 0025 (Mon–Fri 8am–8pm, weekends 9am–6pm). We appreciate your comments and will take them into consideration. Regards, your hotel team