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Ответ владельца
3 месяца назад
Mercy, we sincerely apologize for the repeated mistakes with your order and the frustration it caused. Your feedback is invaluable, and we understand how disappointing it is when expectations are not met. We strive for accuracy and quality in every order, and it’s clear we fell short during your experiences. We appreciate your suggestions and will review our procedures to ensure this doesn’t happen again. Your loyalty means a lot to us, and we would love the chance to regain your trust. Please consider reaching out directly so we can address your concerns and make it right. Thank you for bringing this to our attention.