Red Rooster Ripley

Hi there, we really appreciate the balanced feedback and your ongoing support. It’s great to hear the service and communication continue to land well for you, and we also appreciate your honest note about the wait time and the chips on this visit. We’ll make sure that feedback is shared with the team. We hope to welcome you back again soon.

Hi Bhagwant, thank you for explaining what happened with your order. We apologise that a simple request to pack meals for two kids separately became difficult at the counter. Asking for an extra bag for separate meals is a practical request, and your feedback around how it was handled will be reviewed with care. We’ll look into the service interaction, packing process, and how reasonable customer requests are managed during busy periods. Please share any visit details you still have with us at https://www.redrooster.com.au/contact. We’ll follow this up properly.