Richmond Social

I apologize deeply for the disappointing experience you had at Richmond Social, especially on such a significant occasion as Anzac Day. It's truly disheartening to learn that your visit was marred by a series of shortcomings, including the …I apologize deeply for the disappointing experience you had at Richmond Social, especially on such a significant occasion as Anzac Day. It's truly disheartening to learn that your visit was marred by a series of shortcomings, including the absence of adequate staff, an unacceptably long wait for food, and the unfortunate lack of cocktails. I can understand how frustrating it must have been to endure such delays and subpar quality, compounded by the disappointment of paying additional surcharges on a public holiday. Your feedback regarding the flavorless pulled pork tacos is duly noted, and I regret that they failed to meet your expectations. Our aim is always to provide delicious and satisfying meals to our guests, and it's clear that we fell short of this standard during your visit. Rest assured, your comments have been taken seriously, and I assure you that we will thoroughly review and address the issues you've raised with the utmost urgency. It's our sincere hope that we can regain your trust and provide you with a much-improved experience should you choose to visit us again in the future. Thank you for bringing these concerns to our attention, and please accept our sincerest apologies once again.More

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your visit to Richmond Social, especially on such a significant day like ANZAC Day. …Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your visit to Richmond Social, especially on such a significant day like ANZAC Day. We are deeply sorry to hear about the issue with your table reservation and the inconvenience caused by the TV and cocktail service. This is not the standard of service we aim to provide, and we understand how disappointing it must have been for you. Rest assured, we take your feedback seriously, and we will address these issues with our team to ensure that such incidents do not happen again in the future. We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience. Once again, we apologize for falling short of your expectations and thank you for bringing these matters to our attention.More