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Ответ владельца
3 месяца назад
Dear Bedise Aksa, Thank you for your feedback. We’re sorry your experience didn’t meet expectations. When you mentioned the beer, we apologized and offered a replacement, which you declined. Our team then tried to chill it using an ice bucket (a common method), and we did not charge you for the beer. We also did our best to provide attentive service, including complimentary water for your dog. We regret that you still left disappointed, and we would love the opportunity to provide you with a better experience. Please consider giving us another chance. Best regards, Roam Bar Joy