Rooted + Rind Cafe

Hi Kathleen, I own this business alone and sometimes life outside of the business has to take precedent. As a business owner yourself, shouldn’t you be understanding of that? You have no idea what is going on in my life - this is not just a hobby. Leaving a one star review only makes it harder for us to survive. Also, the business hours are always updated here on Google so that we don’t waste anyone’s time. I am doing my best to continue to provide you with your vegan breakfast sandwiches. I hope you consider removing your review if you love us like you claim to.

Hi Anita, As I responded to your dining companion’s review, it was one piece of moldy kale. That is not an excuse for it being served (I take full responsibility for that), but to leave a public review stating the kale was “very moldy” is misleading when the salad was mostly eaten. A mistake was made and the salad was refunded. I wasn’t informed of issues with any other food items, so I do apologize you did not like your grilled cheese combo. Our soup is made from scratch - we even slow roast our own tomatoes. The color is brownish from fresh basil which is cooked down with the roasted tomatoes and blended to make the soup base. We are a small business that works very hard to provide a healthy, quality product. I apologize again if that was not your experience today.