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Ответ владельца
3 месяца назад
S B様 Thank you for taking the time to share your honest feedback. I sincerely apologize that your chicken teriyaki pizza didn't meet your expectations - having the toppings slide off due to excess moisture is definitely not the quality we strive for. Your description of "pizza soup" really helps us understand what went wrong, and we take this seriously. I'm glad you enjoyed the music and atmosphere, and that service was reasonably quick, but I know that doesn't make up for a disappointing main dish. We'll be reviewing our pizza preparation process, especially for our teriyaki pizzas, to ensure proper moisture control and better crust integrity. We'd appreciate the opportunity to make this right and show you the quality pizza experience you expected. Thank you again for the constructive feedback.