Sano Bistro

Hi Allan, thank you for your feedback and for visiting us. We understand that value is an important part of the experience, and we always aim to offer high-quality dishes and ingredients in every order. Regarding the coffee, we work with specialty coffee, which is carefully selected and prepared, so we do not offer refills as part of our concept. However, during your visit, a refill option was kindly offered to you at our second location as an alternative. We also made an effort to explain this in Spanish, and we kindly ask for understanding regarding any language barrier that may have affected the communication. We truly appreciate your comments and will keep working to provide the best possible experience to all our guests.

Thank you TK for trusting us and making the stop—great decision avoiding the rush. We’re glad you noticed the cleanliness, freshness, and attention to detail in every dish. Keeping a comfortable, quality-focused space (with good A/C included) is a priority for us. We’ll be ready for you next time—whether you stay or grab those smoothies to go.

Gracias Joel! We appreciate your comments, we hope to see you again soon.