Shell

Name: Shell
Address: 701 Quail Valley Dr, Джорджтаун, Техас, США
Telephone: +15126885246
Price range: $$
Rating: 2.8

50 оценок

№97 из 212 кафе в Джорджтауне

Еще 2 филиала в Джорджтауне

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В Shell стоит попробовать хорошие тако. По мнению посетителей, персонал здесь услужливый. Клиенты отрицательно отзываются о сервисе этого места. В этом заведении низкие цены. Гости невысоко оценили Shell на Google.

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Angel 10 месяцев назад на Google

Tried getting gas at around 2:30 a.m. and they state that they are 24 hours yet The machines took my card information told me to pump gas but the handles did not allow gas to come out. The good thing is they did not charge me but it is false advertisement since they truly are not 24 hours and I was not able to get the gas I was trying to get. Need to work on your pumps or to actually activate them to actually work at night.

Ответ владельца 10 месяцев назад

Hi,Angel. Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience at the Shell Station’s Convenience Store. We would like to know what happened. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Ellen Richards год назад на Google

Every time I go in there. A bearded cashier is on his phone what seems to be yelling and screaming. I never get a greeting. I never get a thank you. Just very rude. I'll drive down the road and spend my money where I feel appreciated

Ответ владельца год назад

Hi,Ellen Richards.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Tara and Nathan Diercks 8 лет назад на Google

I recently purchased gas from this station, using a debit card from my longstanding bank. Shell charged me 3 separate $75 pending holds on my $26 gas purchase, then deleted 2 of the holds and allowed the third to go through (we have never had holds placed on any account when buying gas). Our bank told us it would be much quicker to resolve dealing with the store, as they wrongly charged us. When we called the store, we were told to come in and fill out a form and they would refund the money. I took time off during my lunch break, which I took late to ensure someone in management would be there, only to be told that the manager wasn’t there and I had to wait. Someone did come up and inform me that I had to have a printed copy of my statement for them to do a refund. Then they said that I would only get a refund if I had paid cash, otherwise my bank had to fix it. This is ludicrous as it was their mistake. After waiting, a manager finally showed up. The store refused to do anything, claiming they do not get any money from these transactions and they refused to credit the money back into my account. All I kept being told was that my bank took the money, not theirs, and that they didn’t have it and wouldn’t refund a charge that they made. Absolutely horrible customer service. I pass this store 4 times a day and will never get gas there or at a Shell station again. I can’t help but wonder how many people they have done this to, especially seniors who may not keep as close of an eye on their transactions.

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+1 512-688-5246

₽₽₽₽ Стоимость на одного гостя $10-$25

701 Quail Valley Dr

Джорджтаун, Техас, США

Адрес

701 Quail Valley Dr, Джорджтаун, Техас, США

Еще 2 филиала в Джорджтауне

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