Shell

Name: Shell
Address: 10805 TX-99, Ричмонд, Техас, США
Telephone: +13462026925
Rating: 0.1

№43 из 143 кафе в Ричмонде

№91 из 377 кафе в Шугаре-Ленде

Еще 7 филиалов в Ричмонде

Открыт сейчас 06:00 - 00:00

Обновлено 1 месяц назад

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По отзывам посетителей, сервис здесь быстрый. Гости говорят, что цены в Shell привлекательные, но многие клиенты этого места не очень высоко оценили его на Google.

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тапай самообслуживание кауса колбаски хот-доги вино пиво

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(3.9/5)

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J B 5 месяцев назад на Google

I am writing to report an incident that occurred on May 1st at your gas station. The clerk on duty, a blonde woman, was selectively choosing who to ID when purchasing beer. I understand that checking ID is a legal requirement, and I have no issue with being asked for identification. However, I personally witnessed her complete a sale for another customer without asking for ID. When I asked her why, she stated, “He’s a regular, you’re not,” and then told me to leave before she called the police. I remained respectful throughout the interaction and made that clear before asking my question. My concern was simply about fairness and consistency in enforcing the rules. Her response was not only dismissive but also unprofessional and escalated unnecessarily. Additionally, I had intended to purchase a hot chocolate but left it behind due to how I was treated. The overall experience was uncomfortable, and her behavior came across as discriminatory and inappropriate for someone in a customer service role. She also threatened to call the police simply because I asked why the policy was not being applied equally to all customers. I believe all customers should be treated with the same level of respect and that policies should be enforced consistently. I hope this matter is addressed appropriately.

Ответ владельца 5 месяцев назад

Hi,J B.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Linda Okoye 5 месяцев назад на Google

Customer service here sucks pretty consistently every time. Multiple pumps or card readers will have issues and staff does not care nor try to fix them or put up signs so customers are aware when it is brought to their attention.

Ответ владельца 5 месяцев назад

Hi,Linda Okoye.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Yaseen Iqbal год назад на Google

I have been there regularly. I say, it's a fantastic Shell gas station and the store. Good service at the counter, clean, lot of stuffs I find it in the store, and the prices are reasonable. Highly recommended to stop there. Thank you.

Ответ владельца год назад

Thank you for this feedback! We are glad that you enjoyed your visit! Have any other questions and/or concerns? You can reach us through our support page at https://support.shell.us/hc/en-us. Thank you for choosing Shell! - Shell Solution Center

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+1 346-202-6925

10805 TX-99

Ричмонд, Техас, США

Адрес

10805 TX-99, Ричмонд, Техас, США

Еще 7 филиалов в Ричмонде

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Режим работы

ПонедельникПн	06:00-00:00
ВторникВт	06:00-00:00
СредаСр	06:00-00:00
ЧетвергЧт	06:00-00:00
ПятницаПт	06:00-00:00
СубботаСб	06:00-00:00
ВоскресеньеВс	06:00-00:00

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