Signature

Dear Tianyi Zhang, Thank you very much for your kind words. We are delighted to hear that you had such a positive impression of Alexander. Your feedback is truly appreciated and will certainly be shared with him.Warm regards,Bas van ZantenFood & Beverage ManagerRenaissance Amsterdam Schiphol Airport Hotel

Dear Arsalan, Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the goat cheese salad, but we’re sorry that the rest of your experience did not meet expectations, both in terms of food and service. Your comments regarding timing, seasoning, and preparation are taken seriously and have been shared with our kitchen and service teams for immediate attention. We also want to let you know that we have already made significant changes within Signature, with a renewed focus on consistency and guest experience—service, service, and service being our absolute priority going forward. In addition, a completely new menu is currently on its way, designed to elevate both quality and overall dining experience. We truly appreciate your honest feedback, as it helps us improve. We hope you will give us another opportunity in the future to show you the positive changes already underway. Warm regards, Bas van Zanten Food & Beverage Manager Renaissance Amsterdam Schiphol Airport Hotel