S
Ответ владельца
3 года назад
Dear Irina,My apologies for the late reply. I am very sorry to know about your unpleasant experience with that we haven't met your expectations. I would like to thank you for taking time for sharing your valuable feedback with us and we appreciate it very much. We take every feedback seriously, please note that we are looking into this and we will do our utmost to enhance guests’ experience. I hope that you will give us another chance to turn your experience around and impress you on your future visit to our beautiful hotel. We look forward to welcoming you back at Four Seasons Hotel Kuwait at Burj Alshaya.Sincerely,Martin KippingGeneral ManagerFour Seasons Hotel Kuwait at Burj Alshaya