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Ответ владельца
2 месяца назад
Thank you for your feedback. We take every customer's experience seriously and truly regret that your visit did not meet expectations. We kindly ask all guests to respect our seating policies during peak lunch hours, as we prioritize table availability for dine-in customers. However, we absolutely do not condone rude behavior toward any guest, and we will review this matter with our team immediately to ensure all customers are treated with courtesy and respect. Regarding our food quality, we prepare our dishes fresh daily and strive to serve authentic, flavorful meals. We're sorry to hear that we fell short in your case. We would appreciate the opportunity to learn more about your experience. Please feel free to reach out to us directly so we can address your concerns personally. We hope you'll give us another chance to serve you better in the future.