The Sportsmans, Ambleside

:Thanks for the feedback. We’re genuinely sorry your experience felt that way — it’s never our intention to come across as rude or unhelpful. For clarity: we don’t serve shots, that’s a deliberate choice we make for our bar, and we’ll always be upfront about that. As for your drink, there’s no reason a whisky and coke should be a hassle to make, so I’m sorry if our team seemed anything less than happy to serve it — that’s not the standard we aim for, and we’ll look into it. Everyone’s welcome to choose where they spend their time, of course,