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Закажите здесь вкусно приготовленные роллы. Гости отрицательно отзываются о печенье. Посетители утверждают, что персонал в этом фастфуде приветливый. По отзывам клиентов, сервис здесь профессиональный. Атмосфера в Subway уютная, но посетители невысоко оценили это место на Google.
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Rick Guo
5 месяцев назад на Google
Dear Subway Customer Service, I am writing to formally complain about both an online order failure and unacceptable staff conduct at your Myaree store. On 05/04, I placed and fully paid for a platter order via your website for collection on 06/04. I received an order confirmation email clearly showing the correct store location and collection details. When I arrived at the Myaree store on 06/04, I was informed that my order had not been received. I presented both my confirmation email and credit card transaction as proof. Despite this, the staff member repeatedly questioned whether I had selected the correct store, even after I showed clear evidence. The situation then escalated unnecessarily. The staff member became confrontational, raised his voice, and made the interaction feel personal rather than professional. I was also told to pay again and sort out a refund myself, which is unreasonable given that I had already paid in full. After approximately 20 minutes of discussion, the platter was eventually prepared. However, the way this situation was handled—particularly the tone, attitude, and escalation by the staff member—was completely unacceptable. As a customer who followed the correct ordering process, I should not have been treated in this manner. I request that: This incident be formally investigated, including both the apparent failure in the online ordering system and the conduct of the staff member involved. Appropriate action and training be taken to ensure customers are treated respectfully in similar situations. A goodwill gesture be considered for the inconvenience and poor experience. I look forward to your prompt response. Meal type: Lunch Price per person: $20–40 Food: 1 Service: 1 Atmosphere: 1
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RW
7 месяцев назад на Google
The young girl that served me had no customer service and did not greet me when I got a subway yesterday morning. She did not listen to my requests about what I wanted in my subway and had to be prompted. The bread was also a day old, not fresh. Otherwise the salads and chicken were fresh. Service: 2
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Hugo Martin
7 месяцев назад на Google
Worker Ned Tilzey served me today. He was all smiles and locked in. Lowkey he mogs. He served me a beautifully balanced sandwich nutritious and delicious! He was patient when I took my time deciding on sauces and was eager to serve me and ensure I have the optimal dining experience. Meatballs had the consistency of play dough which gave me such nostalgia I broke down in tears after taking a bite. Love. Food: 4 Service: 5 Atmosphere: 5
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Адрес
Melville Central, U9A Marshall Rd, Майэри, Западная Австралия, Австралия
Особенности
Возможна оплата картами
Веранда
Доставка еды
Еда навынос
Нет услуги бронирования столиков
Доступ для кресел-каталок
Режим работы
| ПонедельникПн | 07:00-22:00 |
| ВторникВт | 07:00-22:00 |
| СредаСр | 07:00-22:00 |
| ЧетвергЧт | 07:00-22:00 |
| ПятницаПт | 07:00-22:00 |
| СубботаСб | 07:00-22:00 |
| ВоскресеньеВс | 07:00-22:00 |
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