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Ответ владельца
3 дня назад
Hello Anastasia, I am sincerely sorry for the incident described. Likewise, as the managing director, I am even more sorry that you have decided to present the matter from your personal perspective and write it publicly on the Internet. It …Hello Anastasia, I am sincerely sorry for the incident described. Likewise, as the managing director, I am even more sorry that you have decided to present the matter from your personal perspective and write it publicly on the Internet. It would have been more effective if you had contacted the restaurant management or management directly and constructively. Then we would not only have been able to clarify the problem, but also find a satisfactory solution for you. And, probably most importantly, possible misunderstandings are cleared up. Now you also write that you “never” want to go to Subway again. This is also really unfortunate, we would have liked to convince you otherwise. Once again, I deeply regret your description and can assure you that it is absolutely not our aim to annoy customers. I will speak to the relevant staff and probably hear a rebuttal. Kind regards More
