S
Ответ владельца
4 месяца назад
Thank you for your feedback and for being a regular customer. We're sorry to hear that your experiences with our team have left you feeling unwelcome. Providing friendly and attentive service is important to us, so it's disappointing to learn that we have not consistently met your expectations. We appreciate you bringing this to our attention, and we will address your concerns with our staff to ensure every customer feels valued and respected. We're also grateful for your kind words about the team member who made a positive impression. We hope you'll continue to visit us and give us the opportunity to provide the welcoming experience you deserve. Thank you again for your honest feedback.