Table 26 Springfield

Afternoon Emily, Thank you for taking the time to share your feedback and experience. We are genuinely sorry that your experience with us was not up to standards. We understand how frustrating it would have been to not receive utensils when your meals arrived, particularly when there was already confusion with the QR ordering system. We apologise that your meal arrived significantly later than your friends and there were issues with it. That is not the dining experience we are known for. It is disappointing to hear that the overall atmosphere felt chaotic and unorganised. We take this feedback seriously and will be reviewing our ordering system with the team to ensure communication is clearer and service is of a high standard. We appreciate you bringing these issues to our attention and we hope we have the opportunity to welcome you back and provide you with a better experience. I would love to learn more about your experience, so please feel free to reach out to management directly at springfield@table26.com.au. Kind Regards, Teagan Store Manager Table 26 Springfield

Thank you so much for your wonderful 5‑star review, Iti! We’re delighted you and your family, including your adorable Bullmastiff X - had such a great time with us. It warms our hearts to know your fur baby enjoyed his pancakes, poke bowl, and cookies from our dog menu. We’re thrilled our team could make everyone feel welcome and cared for, and that the atmosphere added to your experience. Your kind words mean the world to us, and we can’t wait to welcome you all back again soon - fur baby included!

Afternoon Jez, Thank you for taking the time to share your feedback on your experience whilst visiting us. We're sorry to hear that your visit didn't meet your expectations. We understand your frustrations regarding the wait time for coffee. A 30 minute wait is certainly longer than we'd like and we are actively reviewing our staffing and service flow during the busy periods. Regarding the noise level, we do aim to be a welcoming space for everyone, including families but we do understand that excessive noise can impact the experience. Your feedback is valuable and if you'd like to discuss your experience further, please feel free to reach out to us directly via email springfield@table26.com.au.